Contact Us

If you have an order-related issue or product question, please email
Please DO NOT call to see if your order has been received, has been shipped or to add to your order. This type question MUST be handled via email.

Email is the best way to receive the fastest response to your questions. It is essential that you reference your order number in your correspondence. Emails are typically answered the same day they are received during normal business hours.

If you have a brief question and cannot await an email reply, you may call and speak with a customer service agent during normal business hours. We regret that we are unable to accept phone-in orders.

Business Hours

Monday-Friday: 9:00am - 4:00pm (CST)
Phone: 214-310-6599

Location, Inc.
14856 Knollview Drive
Dallas, Texas 75248
Phone: 214-310-6599

Birthday Balloons

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